Terms of service

Welcome to Helio Aesthetics. These Terms of Service (“Terms”) govern your use of our website [www.helioaesthetics.com] (the “Website”), any purchases you make, and your relationship with Helio Aesthetics (“Helio,” “we,” “us,” or “our”). By accessing or using the Website, or by purchasing products, you agree to these Terms. If you do not agree, please do not use the Site or purchase from us.

1. Acceptance and Eligibility

You must be at least 18 years old and capable of entering into a legally binding contract in your jurisdiction.
You represent and warrant that you are using the Website and purchasing products only for lawful purposes, and that your use does not violate any applicable laws.
If you are using the Site on behalf of another person or entity, you represent that you have authority to agree to these Terms on their behalf.

2. Changes to Terms

Helio may update or change these Terms at any time. Changes will be posted to this page with a new “Last Updated” date.
Your continued use of the Website or your purchase of products after changes become effective indicates your acceptance of the revised Terms.

3. Account & Registration (if applicable)

If Helio allows you to create an account, you are responsible for maintaining the confidentiality of your account credentials.
You agree to provide accurate, current, and complete information, and to update it as needed.
Helio is not responsible for any loss or damage arising from your failure to secure your account.

4. Products; Pricing & Orders

All products offered are subject to availability. Helio reserves the right to limit quantities.
Prices are as listed on the Website at time of order, unless otherwise communicated. Taxes, shipping, and handling may apply.
We reserve the right to modify or discontinue any product at any time without notice.

5. Payment

You must provide complete payment information as required. Payment methods accepted will be displayed at checkout.
If payment fails, we may suspend or cancel the order.

6. Shipping, Returns, Refunds & Warranty

Shipping policies, return periods, trial periods (if any), restocking fees, and warranties will be detailed on separate pages (“Shipping Policy,” “Returns & Refunds,” “Warranty Policy”).
Warranty covers defects in materials or workmanship under normal use; does not cover misuse, modifications, accidents, or damage from external causes.

7. Medical Disclaimer

Products are not intended to diagnose, treat, cure, or prevent any disease or condition unless specifically stated otherwise and approved by regulatory authorities.
Information on the Website is for educational/informational purposes only and should not replace medical advice. Please consult your healthcare professional with any questions about medical conditions or use of the products.

8. Medical & Veterinary Disclaimer

The content provided on this website, including text, graphics, images, research summaries, protocols, blog posts, testimonials, and educational materials, is for informational purposes only and does not constitute medical or veterinary advice.

Statements made by Helio Aesthetics have not been evaluated by the U.S. Food & Drug Administration (FDA). Our products are marketed as general wellness devices and are not intended to diagnose, treat, cure, or prevent any disease unless explicitly stated otherwise.

Any reference to peer-reviewed research is provided for educational context only and does not imply identical results for every individual or animal. Outcomes vary based on individual biology, consistency of use, environmental factors, and other variables.

You should consult a qualified healthcare professional or licensed veterinarian before beginning use of any red light therapy device, especially if you or your animal:

Have a diagnosed medical condition
Are pregnant or nursing
Have a history of cancer
Are taking medications that increase photosensitivity
Have implanted medical devices
Have chronic or acute health conditon

Helio Aesthetics does not assume liability for misuse of products or for decisions made based on information provided on this website.

Use of this website and our products is at your own discretion and risk.

9. Intellectual Property

All content on the Website (texts, images, graphics, logos, product designs, trademarks) is the property of Helio or its licensors.
You may not reproduce, distribute, modify, create derivative works of, publicly display or in any way exploit our content without our express written permission.

10. User Conduct & Prohibitions

You agree not to:

Use the Website or products in a manner that violates any laws or regulations.
Interfere with security or attempt to access restricted areas of the Site.
Upload or transmit viruses, malware, or otherwise harmful code.
Use the Website to collect personal information of others without consent.

10. Limitation of Liability

To the maximum extent permitted by law, Helio’s liability to you for any claim arising from or relating to these Terms or your use of the Website or products is limited to the amount you paid, if any, for the product/orders at issue.
In no event shall Helio be liable for indirect, incidental, punitive, special, or consequential damages (including lost profits, loss of data or use) even if advised of the possibility of such damages.

11. Indemnification

You agree to defend, indemnify and hold harmless Helio, its affiliates, officers, agents, employees, contractors, licensors, and service providers from and against any claims, liabilities, losses, damages, costs, or expenses (including reasonable attorneys’ fees) arising out of your breach of these Terms, your misuse of the Website or products, or violation of any laws.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and interpreted in accordance with the laws of [State, e.g. New York], without regard to conflict of law provisions.
Any disputes arising under or in connection with these Terms or the use of the Website shall be resolved in the courts of [State], and you submit to the personal jurisdiction of such courts.
(Optional) Arbitration: If desired, you may include a clause for binding arbitration, class action waiver, opt-out options, etc.

13. Termination

Helio may terminate or suspend your access to the Website and/or your ability to purchase products at any time, for any reason, including if you violate these Terms.
Termination does not waive any accrued rights or obligations.

14. Severability

If any part of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that part shall be severed from the remainder, which shall remain in full force and effect.

15. Force Majeure

Helio shall not be liable for delays or failures in performance due to circumstances beyond its reasonable control (e.g., natural disasters, acts of government, supply chain disruption, power outages, etc.).

16. Contact Information

If you have questions about these Terms, contact us at:

Helio Aesthetics
Email: [info@helioaesthetics.com]

17. Entire Agreement

These Terms, together with any policies referenced (Privacy Policy, Returns & Refunds, Warranty, Shipping), constitute the entire agreement between you and Helio regarding the Website and products, and supersede all prior or contemporaneous understandings, agreements, representations, and warranties, both written and oral